No matter how many times I adjust and run the test the other party cannot hear me

I’ve been trying to get into my account for at least a year steady uninstalling the app thinking it was me it keep saying that my password is invalid but won’t give me the option to reset the password I have messages that I have in my account I never saw because of this inconvenience

I don’t think the app was ever mentioned to be good quality not even the email one. They punish us for the mistakes our love ones make. Believe the poor quality is purposely made. If they could keep them from communicating they would. Is shameful.

Having trouble accessing my account

So I haven’t used CorrLinks Video in a while. I never uninstalled it off of my devices. I have it on two devices, my iPhone, and my iPad unfortunately now my loved one is able to use video again and every time I try to login to do the test it’s telling me that I’m not logging in right I don’t have the right password and then it has in parentheses SE so I don’t know on the app. It doesn’t have a place for me to contact anyone for help. I’ve changed the password and it still won’t let me in so I’m not sure what I’m doing wrong can you help?

I can not create a account idk why I have deleted the app and redownloaded multiple times, but for some reason it’s not allowing me to create account so I’m unable to text back-and-forth

What was wrong with GTL? Besides that people could actually operate it and it worked? Can’t even find a phone number to call for help. My sisters been locked up in Illinois and they recently switched from gtl to corrlinks and I haven’t been able to even see that she’s requested a video chat with me! Absolute garbage because what the prison system gets from the state per inmate isn’t enough to afford a decent operable communication system. I can’t say enough negative at all about this app or the state or the prison system. Just ugh.

I have an i16 with At&T fiber optic cable and it still won’t work

Can’t use AirPods why not surely you should be able to make it happen

I’ve had two calls and both times the person could barely hear anything I said. I tried all of the troubleshooting steps and they did not help. I’ve never had to use a headset for calls on my iPhone but that’s what is being suggested