ZIN Play

Songs randomly stop playing; this has happened during my classes multiple times. This is unacceptable given we must pay for this feature as a ZIN member and we RELY on these songs for our classes. For there to be continual bug issues with music stopping is not acceptable. It’s unprofessional and embarrassing. It has happened MULTIPLE times. I have restarted my phone. Deleted and reinstalled the app. Updated the app. Cleared out my phone storage. Anything I can think of to help but it keeps happening. Please FIX IT

In Zumba Lessons, instructions say that in Zin Play, selecting music low to high goes slower to faster and vice versa for High to low. That’s not the case with this app. When I select low to high I get fast paced rapid rhythm music. Then selecting high to low gives slow music. Also, on the instructor training program, some features look different, so it’s a little complicated to follow the trainer’s instructions. Maybe she’s using a different operating system on her smart phone. I think this app needs updating; especially for iPhone users.

Lots of cool features but when I add a song to favorites or create a playlist, the next time I open the app none of it is there and I have to start from square 1. Pretty frustrating

I like the app on my Apple phone. Please make the same app for the Apple Watch. I never bring my phone to the gym. Watch would make it easier to control the music in class. 😊👍

This is a great app for Zumba classes. But after almost two years, today the break between songs is not working for all the songs! I can choose the seconds I need and no matter that, the next song starts in 1 second. Those breaks are what make this app great! Nobody is helping with the issue.

The music on ZIN Play is great, but the functionality still needs improvement. For example, when sharing playlists, it only exports the names — it would be much more helpful if we could actually import full playlists directly. Also, why can’t new ZIN members access older videos? Some of the old songs are amazing, and we really want to learn them! Shouldn’t new instructors be encouraged to practice more, not be limited? Zumba is supposed to be joyful and inclusive — for everyone. This kind of restriction feels unnecessarily discouraging.

I think the app is great! I have the tools I need to practice, create and make the best playlist. One thing that could fixed, if possible, is the volume of the Apple songs when we use their songs. I often have to turn the Apple songs way up on the stereo and then quickly turn the stereo down before the next song comes on, otherwise the whole class would need hearing aids! If there is a way to make the music all one volume please let me know. Thank you, ZHO!

I have been using this app for years and it over all is great. But , when it's not ... it's not. Currently having an issue with my Apple Music being imported into the app. I've paid and downloaded these songs onto my phone(songs are unrestricted) and still can't access them. I've tried to speak to ZIN PLAY reps and am met with a never ending battle. If you use strictly ZIN music , the app is 100% worth it. But if you are using other resources of music I would recommend experimenting with what works best for you. Zumba is an amazing platform and as an instructor offers us so many resources. I just truly hope this gets worked out. I see others have the same issues.

Ideally, app would be great if it worked consistently. Would not play my songs continuously in class yesterday and Apple Music songs are so low in volume, it’s hard to hear them. Also, you have to constantly re-download the song from Apple Music even though Apple Music shows it’s already downloaded.

Now suddenly, I have had to reinstall the app everyday because only the Apple Music songs play in the app, but the Zin songs do not. Also, when downloading Apple Music songs, there is no way of distinguishing the explicit from clean versions and sometimes it can be a very long process to even find the song you want. Additionally, the volume drastically changes from ZIN songs to Apple songs (embarrassing when your students keep calling it out!).