If you can help it, try to go without setting up a subscription with this company, I’ve had them for two different bases and had very poor coverage. I’m on their most expensive plan. Outages are frequent, the internet speed makes searching at the most basic level an arduous task, it doesn’t allow for streaming any kind of media, your downloads will take 5 hours minimum and when it is working enough to play video games it will be short lived. This company has a monopoly on the population for years and has not made any headway on the frequent issues they’re called for. It took me communicating with other service members both new and old to discover this.

Sketchy account process. CAN NOT remove cards?? Don’t actually know if the plan will cancel, Wifi has been out almost a week and no updates, 50 bucks for the slowest wifi known to man, can not delete account, just buy a real internet plan way to sketchy

For some reason the 1 star keep disappearing

Robbing military folks that have no other choice but to pay way too much for extremely poor performing wifi when it’s working at all. Do not use this service if you have the option to escape this monopoly.

Keeps disconnecting everyday after continuous logins and adding the same device over and over again. It will work for 10 mins then randomly disconnects me from the WiFi when it says I have my device on the WiFi

Then this is the service for you! With our patented “How-am-I-disconnected?” Service built into our platform you’ll always be wondering! Not to mention our classic “Log-in-every-time-you-visit-our-app” you can rest assured that the only ones snooping your data, is us. Free of charge! Want more than 3 devices on your internet? Well for a small fee we can make that happen! In all seriousness go by Spectrum, or literally anyone else.

Terrible customer service, they make it VERY hard to even talk to someone or to report an outage. They have increased prices and charge JUST AS MUCH as the competitors with actual routers. Thank you for taking advantage of junior enlisted service members with your increased prices, terrible service, and unreliable coverage. For example, my WiFi has gone out 13 times in the last week, for up to 12 hours at a time…….. I have started to plan for no internet when the forecast shows even light rain, it’s shameful to allow junior service members to pay for this.

Don’t ever use this ever, If you’re even able to connect your devices the connection will be terrible please dont waste your money.

Trash WiFi spotty and slow plus the fact that the base blocked quite a few things DESPITE the hefty $60 price tag. Never written a review in my life, but thanks for the horrible service. Spectrum here I come.

If I have another choice, I will never use boingo, I will never ever ever