HoneyBook has cost my company an entire month of back and forth communication and a lot of money by taking away the time tracking without notifying us about the update. You can’t speak to a human. Constant back and forth with them about a refund for a product we renewed and only used for a month. Iv used HoneyBook since 2018 and it was never good but work. Untill it did not. Cannot recommend

This software keeps my business running! The smart files are incredible and the reminders are are absolute must have!

This had made my life so much easier running my business. I wish I would have known about it years ago.

Fix the bugs yall. I’ve been using yall for 6 years and never had an issue this bad like shesh. I stopped paying 60 monthly because of it.

At first, HoneyBook was everything I needed. I could send invoices, collect signatures, schedule payments, capture leads, communicate with clients, receive payments, and keep my books organized all in one place. It felt like the perfect solution for my business. But lately, our relationship has become toxic... Simple tasks have become frustratingly difficult. I can’t reliably open or publish invoices. Sending emails is a gamble because they can sit loading for hours, sometimes days. Emails also randomly generate strange script, dashes, and special characters that make my messages look unprofessional. The most frustrating part is that I know how good HoneyBook used to be. That’s what’s keeping me here. I keep hoping things will improve because when it worked, it worked really well. Right now, though, I’m seriously considering other options. Especially for how much I am being charged each month. I need software that helps me run my business, not software that creates more work and stress. If HoneyBook can fix these performance and reliability issues, I’d love to stay. But at the moment, it feels like I’m holding onto what the relationship used to be instead of what it is now.

I can’t say enough good things about HoneyBook. They truly helped shape my entire business model and the way I communicate with my clients on a professional level is just amazing! If you have a business you NEED HoneyBook!

Overall very useful, but transaction fees on top of the monthly fee adds up.

I was on the fence whether or not I was gonna renew this year. The convenient workflow and honestly, the templates for the contracts are really what made me conveniently stick around however, the amount of times I’ve gotten frustrated with the phone app because it either crashes or freezes. It’s really inconvenient. Me just going to my desktop instead of trying to quickly handle something on the phone.

As an event planner and designer, it makes bookings so much easier to have saved templates, contracts, a mailing list and automations.

10/10! No compliants. So happy I found HoneyBook. Best system I’ve came across for my business.