BritBox: The Best British TV

Recently it started inexplicably asking for your Apple ID every time you open it (I’m not subscribed through Apple, I have a yearly plan through Britbox directly). You can cancel out and nothing happens, which makes their tech support rep’s claim it’s Apple’s fault absurd- Apple doesn’t need this information for the app to function. One out of hundreds on my devices does this.

Why do I have to sign in every single time with a password???? Even a 5 minute bathroom break??? This is ridiculous!!!

Fix it or lose customers. Never had so much stress with an app. My Bluetooth headphones don’t allow me to pause or play show. I have to physically touch the screen for these commands - iPad. This is an isolated issue only with britbox. All other apps my headphones are fully functional. If I clicked play or pause headphones would play iTunes even when it wasn’t open and while Britbox was still playing. Again not an issue on other streaming apps. I deleted iTunes to avoid the issue when I click pause/play out of habit. I tried the troubleshooting suggestions with no luck only anger that I am wasting time and energy attempting a work around for something I pay service for. Fix your app don’t tell me how to stand on my head to try to fix your app problem. I tried logging in to the web to watch. Play and pause worked but picture wasn’t as good and I inadvertently deleted a few shows in my watchlist. This was due to trying to click on show in watchlist it wouldn’t play but had an x in the box that somehow removed show instead of playing when u clicked in box. Thought I was smart getting more content directly from Britbox instead of the Amazon add on. Instead I’m furious. Have delayed calling customer service to avoid being angry with more attempts to fix what I shouldn’t have to fix. Such great intellectual content. Get your app and streaming to catch up with it.

The app is glitchy and often has problems. Usually logging out or deleting and reinstalling can fix it, but not always. Contacting help/support is disappointing. They cannot do anything and any they will get back to you I. 49 hours, while billing for service. Ugh.

If I chose one particular plan maybe it’s what I could afford. I don’t need to be reminded over and over to UPGRADE. It’s not helping that the damned app crashes right after and sometimes during an episode. I am dissatisfied.

Now you have to pay for premium if you want to binge watch. Canceling my subscription.

I already pay 132.00$ a year. Why are you asking for a 149.00$ at once??? Huh.! 🫪

Britbox recently added a premium option but instead of adding more to update they took away content subscribers used to receive and forced them to upgrade if they still wanted it.

Not only the app is still buggy but it Is now extractive - it is trying to force you to ‘upgrade’ for an annual premium subscription for content that was included before… yikes

Britbox has good content but, unfortunately, there is no way to turn off autoplay the next episode. You have to manually cancel it every time. There is also no way to have multiple profiles. Everyone in the house has to use the same profile.