Quo (formerly OpenPhone)

Quo (formerly OpenPhone)

By OpenPhone Technologies Inc

  • Category: Business
  • Release Date: 2017-09-22
  • Current Version: 4.0.40
  • Adult Rating: 4+
  • File Size: 136.20 MB
  • Developer: OpenPhone Technologies Inc
  • Compatibility: Requires iOS 15.0 or later.
Score: 4.39924
4.39924
From 10,808 Ratings

Description

Never lose a customer with Quo. The only phone system that helps businesses continue to build personal customer relationships at scale. Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. Terms of use: https://www.quo.com/terms Privacy policy: https://www.quo.com/privacy

Screenshots

Reviews

  • Connection issues

    3
    By Gja888
    Connectivity is not the best and calls often get dropped. Not particularly user friendly. Will be switching to another company once subscription is up
  • LOVE IT!

    5
    By StacyMilli
    I use Quo for my business and it is incredible! The call quality is always great, I do wish they offered group texting but other than that, it’s perfect!! I moved from another clunky service that was very complicated, this is simple and easy, the text features is life-changing!
  • Phone number doesn’t work

    1
    By Ted4775
    I set up and poured a phone number and verified everything worked and then at some point it stopped working unbeknownst to me and I have no idea how long this phone has not worked. When I tried to get in touch with support it’s all email tickets and no one seem serious about following up. 1 star because a human is locked behind some magic secret door that no one can ever reach or talk to
  • Wrong Line Ported, Zero Phone Support & Port-Back Failure

    1
    By Okuma875
    Quo had ZERO phone support when I urgently needed help. I was repeatedly sent to email agents and automated bots with no real-time assistance. Their website did not clearly warn that if you have two phone lines on one phone, the porting process could automatically select the wrong line and disrupt your service. That is exactly what happened—the WRONG number was ported, creating a major mess with my phone service. I spent many wasted hours over multiple days dealing with Quo, their email support, lost work and my carrier just trying to get my number ported back correctly. For a company handling something as critical as phone numbers and business communications, this level of support is unacceptable. This caused lost time, disrupted my business, and could have been avoided with clear instructions and actual phone support.
  • Scam

    1
    By de j BBC z GJ kc
    I cancel my subscription but they still keep taking money in my bank account even after deleting the account, am calling my bank on monday
  • DO NOT USE THIS APP FOR YOUR BUSINESS

    1
    By bhgfxx vghhbbvv
    Quo is constantly down and never working right. The problems occur almost daily and there’s no one you can talk to about it. There’s just a constant message on their website saying “our team is aware of an issue and we’re working to fix it” but it never gets better. If your thinking of using this app do yourself a favor and run!!!
  • Simply do not fix my problems

    2
    By Wiseman1974
    I’ve been with this company for three years. I’m very disappointed. I’m never able to reach anyone and when having someone to reach out would be very nice inconvenient for my company, but unfortunately, that is not the case. Very disappointed in my choice.
  • 10/10

    5
    By Los:7:7:7:7:737
    I got it just because of sona. You can have your own personal assistant that answers calls 24/7 no sleep, no feelings. I love sona and this whole app. Best $20 monthly I have ever spent. Thank you quo
  • Makes my job harder and more time consuming

    2
    By Vita Valiant
    With all the bugs and limitations, it feels like this app is still in beta. Here are some things that could be better: - Calls do not go through often. - Cannot copy/paste to write snippets which is crucial for sharing work-related links. - There’s no access to snippets at all on the browser. - Browsers version is so slow and often unresponsive. It takes so long to load that I end up having to switch back to mobile. - Notifications that won’t go away (even after updating) - Badges and previews don’t work so I have to constantly check the app itself to see if I missed a tiny ding because nothing shows on my badge notifications ever. Frustrating for hearing-impaired persons.
  • QUO

    1
    By Olivia Shrem
    If I could rate less than 0 I would

Comments

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