Aulani Resort

Aulani Resort

By Disney

  • Category: Travel
  • Release Date: 2020-10-08
  • Current Version: 2.0.3
  • Adult Rating: 4+
  • File Size: 82.47 MB
  • Developer: Disney
  • Compatibility: Requires iOS 13.0 or later.
Score: 2.09043
2.09043
From 188 Ratings

Description

This app provides you with the ability to: -Access your account to manage your Aulani Resort reservation details -Begin the check-in process in advance using our convenient Online Check-In service -Search for fun and interactive activities on the “Daily I’wa” -Find places of interest on our map -Get details about special offers and Character Experiences -View charges and purchases made before and during your stay Note: Before you download this experience, please consider that this app contains: -The option to sign in to an existing Disney account or create a new one. -Notifications for information related to the app and your visit to Aulani Resort, which you may control in your device settings. -Use your location to enable certain features and interactive experiences, provide you with information and offers, and improve guest experience. Terms of Use: http://disneytermsofuse.com Privacy Policy: https://disneyprivacycenter.com Your US State Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-privacy-rights/ Do Not Sell or Share My Personal Information: https://privacyportal-de.onetrust.com/webform/64f077b5-2f93-429f-a005-c0206ec0738e/de88148a-87d6-4426-95b1-ed444dd53281

Screenshots

Reviews

  • Not user friendly

    2
    By Steffie D.
    Having been very familiar to the Disneyland app this one was a disappointment. My gosh… couldn’t book anything directly through the app, had to click click click and finally accidentally stumble across what I’m looking for. There’s no search bar. If this app was more like the Disneyland app it would have made our trip so much more organized and enjoyable. It was hard to coordinate activities or see what was available. Fix it!
  • Useless

    1
    By morcrisa
    This app is completely useless. The map locations are incorrect - show bathrooms in the middle of hot tubs. No menus for restaurants. Literally what is the point of you have to go to the website to find any information anyway??? Disney needs to do better especially for the cost of staying at the resort.
  • Needs more Disney Magic

    2
    By wdwkim77
    Never could get the room key to work on our stay. 3/4 of the time the one mobile order restaurant didn’t even show up in the app to order from. (Not user error, we use the WDW app frequently with no issues.) It would really be helpful to give full menus & notate cup refill stations in the dining section. And it’s a shame that photos require downloading the Disneyland app.
  • Typical Disney crap

    1
    By Hi-Lo Lover
    What a surprise! A Disney product that doesn’t work. As usual, it takes you on many circles Follow up….it’s still crap. Signed in, entered confirmation number, hit the submit button…………and nothing….….and of course, nobody at Disney cares
  • Not helpful

    1
    By 03tiger
    App isn’t as helpful as the Disney World app but my main complaint is booking an activity. It looks like it take you to a web based site outside of the app. It isn’t stable and constantly locks up. I’ve been trying to book an activity for over an hour with no success. I’ve rebooted my phone, deleted and reinstalled the app, as well as closed it and started over many times now. It continues to lockup on the last screen. This is incredibly frustrating since some of the activities book quick and I don’t have all day to mess with it. I also couldn’t just find the regular website to book on a computer.
  • Useless

    1
    By Haisnendalkxmd
    There is no point in this app. The only purpose I thought it would serve, to order food from the resort restaurant, can’t even be done except by the person who made the original reservation.
  • Mobile key

    1
    By towmanpro
    All three of our aulani apps worked for us to open our door the first day and then on the second day two of our mobile keys on the app don’t work and everyone multiple times have told me the app should open our room will work and low and behold do not work and do not know what is going on with the app system
  • Below Disney Standards

    2
    By Orta3107
    App is basically a hotel map with daily schedule of activities. Need further development to integrate all aspects of ones reservation. Specifically, being able to see dining, and excursion reservations. Possibly being able to see room invoice to keep track of expenses. Lastly, having the opportunity or use the app as a room key, access device through out hotel est. We have experienced these in hotels of less stature, so we were surprised to see Aulani still has a long way to go with technology.
  • Useless app

    1
    By CapitalAny
    The only thing that it might be useful for is ordering takeout food. Otherwise there is absolutely no reason to get this app. It needs so much work to make it usable. It doesn’t have your restaurant reservations on it. You have to continually sign in and try and link room reservation. Still have to have room key to charge to room. Terrible app!
  • Horrible App, Great Resort

    1
    By Walt Disn3y
    While our stay here at this resort has been wonderful, the staff accommodating and friendly, and the food has been delicious. This app is an insult to all the effort people put forth to make this an enjoyable experience. The app is dysfunctional, constantly asks you to sign-in even after doing so previously, and makes it almost impossible to link your reservation and access the rest of the app. The restaurants here at the resort would like you to order pickup through the app, but you are unable to do so without jumping through a dozen hoops. It’s frustrating, clunky, and by far the worst app I’ve used in years.

Comments

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