Care.com: Hire Caregivers

Care.com: Hire Caregivers

By Care.com, Inc.

  • Category: Lifestyle
  • Release Date: 2009-10-10
  • Current Version: 20.40
  • Adult Rating: 4+
  • File Size: 314.61 MB
  • Developer: Care.com, Inc.
  • Compatibility: Requires iOS 14.1 or later.
Score: 4.26145
4.26145
From 27,084 Ratings

Description

Hire a caregiver, when and where you need them. Finding the right care comes from making the right connections and word of mouth searches only take you so far. At Care.com you have access to our large, trusted network of caregivers, babysitters, nannies, housekeepers, tutors, dog walkers, pet sitters and more – with the ease of finding care targeted to your local area and neighbourhood. Join our community to find the right match for all your child care, senior care, pet care, housekeeping or tutoring needs. No matter the occasion; special event, date night, recurring, full-time or part-time, find the care that suits your needs. • Share your needs by creating a job post • Search and view caregiver profiles, photos, and reviews • Get instant alerts when interested caregivers respond • Manage bookings, interviews, and payments-all in one place • Make fast and easy payments through the app At any time, you can review our privacy policy at: https://www.care.com/about/privacy-policy/ or our terms of use at: http://www.care.com/terms-or-use-p1012.html Care.com - Find Nannies, Babysitters & More Support

Screenshots

Reviews

  • No availability in my area

    1
    By Ike the iPad
    Tricky way of presenting pricing to make you think it’s $25 but they really charge you $78 for all 3 months at once with no refunds. No availability in my area. I wrote to every single option in my area and no one was interested (some didn’t even reapond) in an ongoing gig for my infant. I live in a touristy area so the caregivers are interested in 1-2 weeks gigs at a resort. Not a reoccurring gig at my house with my infant. I wrote them to tell them of my issues and they offered to close my account and not give me a refund. Super annoyed I wasted money on this.
  • Care.com took my $$ for subscription but never allowed my access Application locked up

    1
    By Jewishmothr
    Takes $ but application is blank
  • Limited help options

    1
    By Brcpatent
    Getting charged for sitter that is MIA and no real support. I’ll have to contact credit card company to correct.
  • Paid to be ignored

    1
    By kelp_shake44
    Tried to get a maid or someone to help clean. Went through the whole search process to be prompted for money after favoriting some housekeepers. Then I had to pay just to reach out and have no response. Additionally my listing apparently wasn't approved but I didn't know I was even submitting a listing
  • Sketchy billing practice!!! Watch out for charges!!!

    1
    By Ksjdjwk
    I didn’t end up finding care on this service (which I haven’t used since 2022). I got applications from applicants who literally never responded after I reviewed their applications and sent them a message. SitterCity was a better service overall with more serious applicants. Finding care is hard, so whatever, that wouldn’t be the reason I rate them so low. Now here’s the one-star part: Today (April of 2024) I have a charge for $155 on my credit card. Apparently I was enrolled in an annual membership, but I haven’t received a single email from Care.com since May of 2022. I also DON’T have a charge from a year ago for this service, so none of this makes sense if I was enrolled for an annual subscription. I had to contact my CC company to figure out what this mystery charge was because it was labeled as “CCI” on my statement, rather than Care.com or something similar to their business name. When I reached out to customer service, they said it’s their normal business practice to not send notifications or receipts for any charges they run. What business doesn’t send receipts? I get not notifying your clients you’re about to charge them, because then they have a chance to cancel it. But I have zero emails from care.com in nearly 2 years, so I have no idea what they deem to be ethical business practice at a time where childcare expenses are more than most people’s mortgage, but this isn’t it. I just read through other reviews and see I’m not the only one who has been scammed by a convoluted app, designed to purposefully make purchasing things easy without realizing you have done so.
  • Slow loading buggy app

    1
    By Anners1587
    With what I'm paying per month, fix your bugs guys.
  • Disappointed and Unsafe: Care.com Fails to Provide Background Check for Caregiver

    1
    By joe& tony
    I recently had a deeply disappointing experience with Care.com. As a platform that claims to prioritize safety and trust, my expectations were shattered when they failed to provide me with a background check for a caregiver I was considering hiring. Despite multiple requests and assurances from Care.com’s customer support team, I was left in the dark about the caregiver’s background, qualifications, and criminal history. This lack of transparency and accountability is simply unacceptable, especially when dealing with sensitive matters like childcare or eldercare. The whole process felt like a runaround, with Care.com offering vague excuses and delaying tactics instead of addressing my legitimate concerns. Their negligence and disregard for safety have left me feeling extremely unsafe and hesitant to use their services ever again. I strongly advise anyone considering using Care.com to think twice and explore alternative options that prioritize customer safety and provide transparent background check procedures.
  • Not a great app

    1
    By sztownsend81
    I downloaded this app and listed a job because I was trying to hire a sitter for my wedding for a few out of town guests who needed childcare. I don’t have kids but I have pets and have used an app to set up dog walking and pet sitting before. However this app should learn something from others—it’s convoluted and hard to use. I listed the job, got applicants, messaged with someone who was good. Then…there was no way to book her. I literally had to start over and redo the job posting in order to book. I don’t know where the $35 a month that this app costs is going but it’s definitely not worth the price.
  • Save your money

    1
    By cynsamp
    This app is ridiculous. It forces you to pay a pricey subscription in order to communicate with anyone. So you pay, just to not be guaranteed a sitter. It’s also very over priced to be as glitchy as it is. You have to close out and reopen the app over and over again.
  • Services are great but App is very glitchy

    2
    By Review.321
    Services are great but App is very glitchy

Comments

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